Refund policy

Return & Refund Policy

We want you to love your order. If there’s an issue with your item, please contact us within 7 days of delivery at Seasaltclubshop@gmail.com.

To be eligible for a return, your item must be:

- Unworn and unused

- In its original condition and packaging

- Returned with tags attached

- Accompanied by proof of purchase

To start a return, please email Seasaltclubshop@gmail.com with your order number and photos of the issue, if applicable.

Please do not send items back without contacting us first, as returns sent without approval may not be accepted.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if your item arrives damaged, defective, or incorrect so we can make it right.

Non-Returnable Items

Certain items cannot be returned, including:

- Sale items

- Gift cards

- Personalized or custom-made products

- Worn, washed, or altered items

- Swimwear, undergarments, socks, and other hygiene-related items

If you have questions about a specific item, please contact us before purchasing.

Exchanges

We currently do not offer direct exchanges. If you would like a different size or item, please place a new order after your return has been approved.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once your return is received and inspected, we’ll notify you if your refund has been approved. If approved, your refund will be issued back to your original payment method within 5–10 business days.

If more than 15 business days have passed since your refund was approved and you still have not received it, please contact us at Seasaltclubshop@gmail.com.